PleX® Travel Distributor

PleX® Travel Distributor is a fully integrated solution designed to manage a range of travel requirements, including the planning, booking, and operational phases of any sales cycle. It is a proven and scalable system that directs and automates much of the Tour Operating process.

PleX® is a web-based, multi-user, multi-channel travel reservation system with a range of customer and technology driven features, designed to simplify the management of large numbers of multi-travel product bookings.

The four integrated functions of PleX are:

1. 1. Product Management

2. 2. Reservations and Operations

3. 3. Back Office Functionality

4. 4. Agency and Marketing Management

Product Management

PleX® offers a wide, flexible range of options for establishing and maintaining a comprehensive travel database. It creates efficiencies by minimizing overheads of managing the system and maximizing the flexibility which the system provides at the front end and delivers maximum process automation and workflow.

Specifically, PleX provides:

• Direct support for all types of travel product including flights, accommodation, packages, tours, attractions, transfers, insurance and car rental
• Ability to create modular itineraries and develop vacations for FIT, Tours Packages and Dynamic Packages
• Sophisticated pricing techniques guarantee support for flexible pricing policies in multiple currencies, complex contracts, date banding and re-pricing
• Loading and storing of complex supplier net-rate contracts
• All component types and packages including support for allocations, sell and report, free-sale, on request and combinations of these
• Multi-brand including the ability to market a product and / or brand in different regions under different names and pricing structures, while consolidating inventory management and creditor control
• System automated workflow processes and task based queues.

Reservations and Operations

PleX offers many features to simplify the management of large numbers of complex bookings. The booking interface (which is used by internal (B2B) and external reservation staff (B2C or B2B2C), provides maximum flexibility and reservation functionality.  This booking interface is easy to learn and extremely fast to use and has been designed to maximize the number of bookings that can be made.

PleX reservations are not limited to the just the core PleX Travel Distributor booking interface. Retailers and Wholesalers are also able to complete an end-to-end online booking via the B2B booking interface.

PleX Reservations and Operations provides:

• Simple and quick user interface for sales staff designed for maximum productivity with minimal training
• Multiple GDS connections (including Sabre, TravelPort and Amadeus GDS) for managing PNRs without the need for GDS training
• Accurate quoting and booking facilities including extensive validation, availability-based searching and simple procedures for changes and cancellations
• Ability to apply manual price overrides for price matching and discounting according to a user’s security profile
• Ability to process customer refunds, deposits, part payments etc
• Integrated, automatic agent or customer invoicing via fax or e-mail
• Electronic passenger payment processing (including credit cards) and automated payment reminders. Service fees which can be set as required by credit card type
• Automated supplier messaging system guarantees accurate supplier requests and manifests via fax or e-mail
• IATA-approved ticketing system with integrated support for electronic ARC returns
• Automated e-ticket production through multiple GDS’s
• Integrated net fares database
• Transaction history information for audit trail purposes
• Integrated bulk documentation - producing a full range of passenger documentation including travel vouchers, comprehensive itineraries and airline tickets
• On-line delivery of e-documents using e-mail. PleX supports quality electronic documentation for all documentation types, significantly reducing documentation production and distribution costs, while improving customer service.

Back Office Functionality

• PleX provides fully integrated finance features to enable effective control over revenue, creditor payments and profit reporting
• On-line electronic passenger payment processing via integrated payment interface
• ‘Hand off’ options to third party financial systems for accountancy and check production.

Agency and Marketing Management

• Package and price at various levels. For example, at a component level or at a package level.
• Discount any component by and amount or %
• Combine different products to offer in-depth promotions which will be automatically offered at the points-of-sale specified
• Offer loyalty points to be redeemed against bookings or payments
• Option to give promo-codes to clients
• Budget forecasting reports against revenue or passenger numbers
• Design your own reports in any business intelligence tool, using the data stored in PleX. Ensuring that your reporting is exactly as you want it to be
• Profitability reports, at booking, destination, or component levels
• Passenger manifests and rooming lists            
• End-user reporting tools available to allow tailored, ad-hoc reports to suit specific requirements